What is a PCP?

PCP stands for “primary care doctor” and specializes in Internal Medicine or Family Medicine. In addition to providing routine medical care, your primary care doctor also helps to identify potential health problems, manage preventative screenings, and promote your overall wellness.​

Having a primary care doctor you see regularly is vital to your overall health. Studies have found that adults with primary care were significantly more likely to fill more prescriptions and to have a routine preventive visit in the past year. They were also significantly more likely to receive more high-value care such as cancer screenings, including colorectal cancer screening and mammography. Through regular visits, your PCP gets to know you, your family history, and your lifestyle. You can develop a trusting relationship with your PCP that allows you to talk honestly and openly about your health concerns.

Your PCP also can connect you to highly trained medical specialists when you need advanced or specialized care. When your care includes treatment from numerous health care specialists, your PCP can ensure you receive the best possible care.


What if I am sick and the office is closed?

In cases of emergency such as chest pain, shortness of breath, severe pain, call 911 or go to the nearest emergency room.

Emergency rooms closest to the office at 94116:

UCSF: 500 Parnassus Ave San Francisco CA 94143 Phone: 415-353-1037
St. Mary’s Medical Center: 450 Stanyan St, San Francisco, CA 94117 Phone: (415) 668-1000
CPMC Davies: Castro and Duboce Streets San Francisco CA 94114 Phone: 415-600-0600
CPMC Van Ness: 1260 Franklin Street San Francisco CA 94109 Phone: 415-600-3333

Please contact your insurance for a full list of hospitals in your area and in your network.


If you have an urgent non-life threatening condition, such as UTI, flu like symptoms, questions regarding COVID testing, sprained ankle, mild injury, please CALL the nearest urgent care. Most offices do not accept walk ins at this time.

Urgent cares closest to the office at 94116:

City Bay Urgent Care: 2131 Irving Street San Francisco CA 94122 Phone: 415-233-8388
Golden Gate Urgent Care: 199 West Portal Ave San Francisco CA 94127 Phone: 415-821-8798

Please contact your insurance for a full list of urgent cares in your network.

You can also contact your insurance company as they may provide other services, such as 24/7 nurse advice line.


Medication Refills

Medication refills should be completed through your preferred pharmacy.

Please contact your pharmacy to request medication refills - they will be directly sent to Dr Melissa C Wong, MD via fax or through the electronic health record.